rule

Bagni di Bormio spa&wellbeing conditions of use

Access to the QC Terme Bagni di Bormio thermal centre is subject to the acceptance of and compliance with these rules; the purchase of admission tickets or passes indicates total acceptance of the following: 

• Access to the thermal centre is not permitted for pregnant women and those who have suffered or are suffering from ailments relating to: heart problems, blood pressure, breathing, effects of traumas, recent surgery and other significant illnesses; 

• The use of saunas and steam baths is not recommended in cases of: heart disease, circulatory disorders, hypotension, lower limb varicose veins, pregnancy, renal failure, current menstruation, candidiasis, fever, inflammatory phenomena in general, acute or healing wounds, acute or chronic respiratory failure, alcohol intoxication; 

• Access to the thermal centre is not permitted for children under 14 years of age; 

• The Management reserves the right to refuse entry to any person exhibiting respiratory problems and a basal body temperature higher than 37 degrees. To this end, all guests will be required to undergo a temperature check upon check-in; further tests may be required in accordance with current regulations; 

• If you wish to access the thermal centre, booking is mandatory. Booking is also required for treatments, aperitifs, and all other additional services; 

• Guests must respect the valid social distancing rules for individual areas and practices and comply with the provisions in place in the Region of Lombardy. Social distancing rules do not apply to members of the same family group or those who live together; 

• Within the changing rooms, your clothing and personal belongings must be stored in your own bag and then deposited in the assigned locker; 

• Use of a mask in indoor common areas and during treatments is mandatory, and you must also wash or sanitise your hands before and at the end of the treatment itself; 

• You must shower with soap before accessing the wellness practices and before every individual treatment; 

• You must use a towel within the saunas, on the loungers, and on every chair used during your treatments; 

• Guests may only use the lift one at a time or in pairs if they are within the same nuclear family or if they live together; 

• Entry is one-time only. Once you have entered the facility, you may not leave and re-enter using the same ticket; 

• Guests must wear a costume and non-slip slippers in the corridors of the facility and outdoors, and must move around with the utmost care. Please do not wear slippers during practices and in baths, saunas and steam baths; 

• Please do not leave bathrobes and towels unattended on loungers; 

• You must wear your bracelet with your locker key around your wrist; 

• Guests must adopt a suitable tone of voice and attitude to preserve the ambience of complete relaxation; 

• Smoking and the use of mobile phones are prohibited throughout the facility; 

• Diving is forbidden; to access the baths, please use the handrails and ladders; 

• We do not recommend remaining in the area for more than 3 hours. In the case of sudden illness, please use the alarms located throughout the facility; 

• When taking part in practices, we recommend that you do not exceed the times indicated within the centre; 

• You may not consume food and drinks within the wellness areas; 

• We recommend that you take particular care of your glasses and avoid contact with some products (e.g. mud, scrubs) to avoid scratches; 

• We recommend that you use the safe within your locker. Before leaving, ensure that you have not left behind any of your possessions; 

• When you leave, towels and slippers must be placed in the appropriate baskets and cards must be returned to reception; 

• Subscribers: if you lose your card, you will lose any remaining entries. Valid for 1 year from the date of issue; 

• Guests must leave baths and wellness practices 30 minutes before closing time; 

• The Management refuses all responsibility for any theft, loss or damage affecting your personal belongings and valuables not left in the safes that can be found in every locker; 

• The Management reserves the right to remove anyone who does not comply with these rules at any time.